Returns Policy

RETURN AND EXCHANGE POLICY – HOW DO I RETURN OR EXCHANGE?

We have a 30-day return policy from receipt of your order, subject to the following terms and conditions:

• Item(s) must be unworn, still bearing the original label and in their original purchase condition.
• Item(s) purchased as a set, or as a free gift with purchase, must be returned as a set.
• Item(s) marked as “final sale” are only eligible for store credit or exchanges, unless the item(s) received are faulty.
• Return shipping costs are not covered by miketrees.com.
• Exchanges are subject to product availability at the time we receive your return.
• Wetsuits that have been worn in salt water can only be accepted for warranty defects.

Returns requested outside of this period may be accepted at the discretion of miketrees.com. If accepted, you will be issued store credit for the value of the returned items, valid for 12 months from the date the return is received.

miketrees.com reserves the right not to accept returns that are damaged or altered; these will be sent back to the customer.

To request a return, email info@greatoceanwetsuits.co.nz with your order number or purchase receipt.

Questions? Call or text Mike on 027 279 2205 or send us a message.